Resilient retail organizations in the age of Generative AI
Discover the power of PDI's cutting-edge solutions for retailers. With our Retail Recommender, Intelligent Product Search, and Personalized Omnichannel Marketing Campaigns, we enhance customer satisfaction, boost conversion rates, and drive sales. Seamlessly integrating with existing systems, our AI-powered platforms ensure competitiveness and innovation in today's dynamic retail landscape
PDI Retail Recommender
The PDI Retail Recommender is an advanced personalization engine that tailors shopping experiences using customer data to enhance satisfaction and loyalty. It integrates seamlessly with retail systems, using various recommendation models to boost conversion rates and future-proof businesses. Emphasizing adaptability, it ensures retailers remain competitive in a rapidly evolving market.
- Enhanced Customer Insights
- Seamless Integration
- Improved Conversion Rates
- Future-Proof Your Retail Business
- Enhancing customer loyalty
PDI Intelligent Product Search
PDI's Intelligent Product Search uses semantic and generative AI to transform retail by improving product discoverability and personalizing customer interactions. It integrates with existing systems to predict customer needs, enhancing search efficiency and conversion rates. The platform scales to any retail size, offering customizable AI, real-time analytics, and strong data security, keeping retailers innovative.
- Enhanced Search Efficiency
- Improved Conversion Rates
- Seamless Integration
- Customer Satisfaction
- Scalable Solutions
PDI Personalized Omnichannel
PDI's Personalized Omnichannel Marketing Campaigns use generative AI and Machine Learning to deliver real-time, tailored customer engagement across multiple channels. These campaigns enhance experiences and drive sales by seamlessly integrating with digital and physical platforms, using advanced analytics for increased marketing efficiency and ROI. This ensures a unified customer journey from online to offline.
- Seamless Customer Experience
- Enhanced Efficiency
- Real-Time Personalization
- Data-Driven Insights
- Increased ROI
PDI Intelligent Returns
PDI's Intelligent Returns Management revolutionizes the retail landscape by offering a seamless returns experience powered by AI/ML algorithms. It optimizes inventory, offers personalized product recommendations, and introduces dynamic returns scoring, enhancing customer satisfaction and increasing revenue. With benefits including increased exchanges, higher customer satisfaction, and reduced obsolescence, PDI's solution drives efficiency and profitability in today's competitive retail environment.
- Increased Revenue
- Operational Efficiency
- Competitive Advantage
- Enhanced Customer Experience
Combined with the right data foundation and building a single source of truth
Composable Architecture
Reusable design pattern
AI Democratization
AI accessible to wide range of users
MLOps
Scalable machine learning models
Decision systems
Fuel intelligent insights
Business Benefits:
>45%
Sales growth realized from focused product recommendation campaigns.
200+%
Revenue revenue through personalized pricing, targeted promotions, and tailored product selection.
25%
Monthly savings in person-days achieved by leveraging automated insights from contact center interactions
25
Number of person-days per month saved using auto-generated insights from contact center interactions
35%
Weekend sales boosts possible with analytics-based retail store enhancements.