Resilient retail organizations in the age of Generative AI


Discover the power of PDI's cutting-edge solutions for retailers. With our Retail Recommender, Intelligent Product Search, and Personalized Omnichannel Marketing Campaigns, we enhance customer satisfaction, boost conversion rates, and drive sales. Seamlessly integrating with existing systems, our AI-powered platforms ensure competitiveness and innovation in today's dynamic retail landscape


PDI Retail Recommender

The PDI Retail Recommender is an advanced personalization engine that tailors shopping experiences using customer data to enhance satisfaction and loyalty. It integrates seamlessly with retail systems, using various recommendation models to boost conversion rates and future-proof businesses. Emphasizing adaptability, it ensures retailers remain competitive in a rapidly evolving market.

  • Enhanced Customer Insights
  • Seamless Integration
  • Improved Conversion Rates
  • Future-Proof Your Retail Business
  • Enhancing customer loyalty

PDI Intelligent Product Search

PDI's Intelligent Product Search uses semantic and generative AI to transform retail by improving product discoverability and personalizing customer interactions. It integrates with existing systems to predict customer needs, enhancing search efficiency and conversion rates. The platform scales to any retail size, offering customizable AI, real-time analytics, and strong data security, keeping retailers innovative.

  • Enhanced Search Efficiency
  • Improved Conversion Rates
  • Seamless Integration
  • Customer Satisfaction
  • Scalable Solutions

PDI Personalized Omnichannel

PDI's Personalized Omnichannel Marketing Campaigns use generative AI and Machine Learning to deliver real-time, tailored customer engagement across multiple channels. These campaigns enhance experiences and drive sales by seamlessly integrating with digital and physical platforms, using advanced analytics for increased marketing efficiency and ROI. This ensures a unified customer journey from online to offline.

  • Seamless Customer Experience
  • Enhanced Efficiency
  • Real-Time Personalization
  • Data-Driven Insights
  • Increased ROI

PDI Intelligent Returns 

PDI's Intelligent Returns Management revolutionizes the retail landscape by offering a seamless returns experience powered by AI/ML algorithms. It optimizes inventory, offers personalized product recommendations, and introduces dynamic returns scoring, enhancing customer satisfaction and increasing revenue. With benefits including increased exchanges, higher customer satisfaction, and reduced obsolescence, PDI's solution drives efficiency and profitability in today's competitive retail environment. 

  • Increased Revenue
  • Operational Efficiency
  • Competitive Advantage
  • Enhanced Customer Experience

Combined with the right data foundation and building a single source of truth


Composable Architecture

Reusable design pattern


AI Democratization

AI accessible to wide range of users



Scalable machine learning models


Decision systems

Fuel intelligent insights

Business Benefits:


Sales growth realized from focused product recommendation campaigns.


Revenue revenue through personalized pricing, targeted promotions, and tailored product selection.


Monthly savings in person-days achieved by leveraging automated insights from contact center interactions


Number of person-days per month saved using auto-generated insights from contact center interactions


Weekend sales boosts possible with analytics-based retail store enhancements.

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